Shipping policy

Shipping & Return Policy

Welcome to Zylo Traders. We are committed to providing a smooth and reliable shopping experience for our customers.

Shipping Policy

We process and dispatch orders within 1–3 business days after payment confirmation.

Estimated delivery time is up to 7 business days, depending on your location and courier service availability.

Delivery times may vary during holidays, peak seasons, or due to unforeseen circumstances.

Once your order is shipped, tracking information will be provided when available.

Return Policy

We offer a 5-day return policy from the date of delivery.

Eligibility for Returns

To qualify for a return:

The item must be unused, unworn, and in its original condition.

The item must be returned with all original packaging, tags, and accessories.

Proof of purchase or order confirmation is required.

Non-Returnable Items

The following items are not eligible for return:

Products damaged due to misuse or improper handling by the customer.

Items returned after the 5-day return period.

Customized or personalized products (if applicable).

Refund Process

Once we receive and inspect the returned item, we will notify you regarding the approval or rejection of your refund.

Approved refunds will be processed to the original payment method within a reasonable timeframe.

If you have any questions about shipping, returns, or your order, please contact us:

Email: nfo.zylotraders@gmail.com

Thank you for shopping with Zylo Traders.

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